Terms and conditions

These Terms and Conditions, along with our Privacy Policy and any other terms incorporated by reference (collectively, “Terms”), constitute a legally binding agreement between Prasad Ji Udyog (“we”, “us”, “our”) and you (“you”, “your”) and govern your access to and use of our website, products, and services (collectively, the “Services”).
By accessing our website www.prasadjiudyog.com and/or purchasing or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
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1. Eligibility & User Account
To use our Services, you must be legally capable of entering into binding contracts under applicable law. You agree to provide true, accurate, and complete information during registration and keep this information up to date. You are responsible for all activities under your account.
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2. Products & Services
Prasad Ji Udyog provides ready-to-cook gravies, masala mixes, pulao kits and related products made using advanced retort technology and natural ingredients. Product availability, pricing, and specifications are subject to change without notice.
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3. Intellectual Property
All content on this website — including but not limited to text, graphics, product designs, packaging, images, logos, and trademarks — is owned by or licensed to Prasad Ji Udyog. You agree not to reproduce, distribute, or create derivative works without our prior written consent.
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4. Orders, Pricing & Payment
By placing an order, you agree to pay the stated price, applicable taxes, and any delivery charges. Prices and availability are subject to change. We reserve the right to cancel any order in case of pricing errors or supply constraints.
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5. Refunds & Cancellations
If we are unable to deliver the ordered product or you receive a damaged or incorrect item, you are eligible for a refund or replacement, subject to our return and refund policy. Claims must be raised within 7 days of delivery by contacting prasadjiudyogcc@gmail.com or +91-9279106709.
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6. Product Usage & Liability
Our products are meant for household or commercial cooking purposes only. You are solely responsible for assessing the suitability of our products for your dietary or health requirements. We make no warranties regarding taste preferences or cooking outcomes.
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7. Third-Party Links
Our website may contain links to third-party sites for your convenience. We are not responsible for the content or practices of these sites. Your use of linked sites is at your own risk.
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8. Prohibited Use
You agree not to misuse the Services, including for any unlawful, harmful, or fraudulent activities. Any unauthorized use may result in suspension or termination of your access.
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9. Force Majeure
Prasad Ji Udyog shall not be liable for any delay or failure in performance resulting from causes beyond our reasonable control, including natural disasters, strikes, pandemic, or governmental restrictions.
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10. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts in Ranchi, Jharkhand.
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11. Amendments
We may update these Terms at any time without prior notice. It is your responsibility to review them periodically.
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12. Contact Us

For any queries, complaints, or requests regarding these Terms, please contact:
📧 Email: prasadjiudyogcc@gmail.com
📞 Phone: +91-9279106709
📍 Address: Prasad Ji Udyog, 19, New A.G. Colony, Kadru, Ranchi, Jharkhand – 834002